Privacy Policy

This privacy policy is provided for general information and transparency. It is not legal advice. You may wish to consult a qualified professional regarding your specific situation.

We may update this policy from time to time. The date at the top of this page indicates when it was last revised.

This website is operated by GreenWay Window & Door Ltd. ("we", "us", or "our") in connection with our window and door supply business in Ontario, Canada.

When you use this website, submit a form, or otherwise interact with us, we may collect personal information as described below.

We handle personal information in accordance with applicable Canadian privacy laws. For most commercial activities across Canada, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applies.

In provinces that have enacted legislation deemed substantially similar to PIPEDA, provincial rules may apply to certain activities within those provinces. We aim to meet or exceed the standards required in the jurisdictions where we operate.

If you have concerns about our privacy practices, you may contact us using the details at the end of this policy. You may also file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your provincial privacy regulator, as applicable.

We may collect information you provide directly, such as your name, email address, phone number, mailing or project address, and details you include in quote or contact requests.

When you browse our website, we and our service providers may automatically collect technical information such as IP address, browser type, device type, general location derived from IP, pages viewed, and referring URLs.

If you call or email us outside the website, we may retain the content of those communications as needed to respond and to maintain our records.

We use cookies, local storage, and similar technologies on this site. These help the site function, remember preferences, measure performance, and support analytics or advertising where enabled.

You can control cookies through your browser settings. Blocking some cookies may affect how certain features work.

We may use Google Analytics or a successor Google measurement product to understand how visitors use our website (for example, pages visited, time on site, and general geography). Google Analytics uses cookies and may collect or process information about your use of our site.

Google's handling of data is described in Google's privacy documentation. For more information, see https://policies.google.com/privacy and https://support.google.com/analytics/answer/6004245 (Google Analytics data privacy).

Where available, we may use IP anonymization or similar settings offered by Google to reduce the identifiability of analytics data.

In addition to Google Analytics, we may use other analytics, tag management, advertising, or conversion measurement tools (for example, pixels, server-to-server APIs, or remarketing tags). These technologies help us measure ad effectiveness, improve our marketing, and understand traffic sources.

Third parties that provide these tools may collect information according to their own privacy policies. We encourage you to review those policies if you interact with embedded content or ads that connect to those services.

Our website may rely on third-party services such as hosting, content delivery, maps or location features, form handling, customer relationship tools, or email delivery. Those providers may process personal information on our behalf under contractual safeguards appropriate to the service.

We do not sell your personal information. We may share information with service providers as needed to operate our business and this website, or where required by law.

We use personal information to respond to inquiries, prepare quotes, fulfill supply arrangements, improve our website and services, analyze usage trends, comply with legal obligations, and protect our legitimate business interests where permitted by law.

We will not use your information for purposes that are incompatible with the purposes described here without notice or consent where required.

We retain personal information only as long as needed for the purposes described in this policy, legal compliance, dispute resolution, and enforceable agreements.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet is completely secure.

Subject to applicable law, you may request access to the personal information we hold about you and ask that we correct inaccuracies. We may need to verify your identity before responding.

We will respond to privacy requests within a reasonable timeframe and in line with PIPEDA or other applicable requirements.